Shipping Policy

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

​

Shipping Methods & Carriers

Orders are shipped via USPS or UPS, depending on the most efficient delivery option available. All shipments include tracking, which will be provided once your order has been dispatched.

 

Shipping Locations

We currently ship within the United States only.

​

Delivery Time Estimates

Delivery times vary based on location and carrier but typically range from 3–7 business days after shipment. Please note that delivery times are estimates and not guaranteed.

 

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

​

Lost or Delayed Packages

ZenithLily is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout. If your package is delayed or lost, please contact the carrier directly using your tracking number.

​

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

​​

​

​